http://www.waverleylane.net/blog/?p=37 Our World, Your World, A'body's World Tue, 05 Jan 2010 14:11:17 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.waverleylane.net/blog/?p=37&cpage=1#comment-3 Aydin Kurt-Elli Tue, 05 Jan 2010 14:11:17 +0000 http://www.waverleylane.net/blog/?p=37#comment-3 Hi Martin - agreed, many customers don't realise that BT Wholesale will automatically disconnect broadband with any ISP if the wholesale provider of the telephone line is changed! Glad our team could help you with the details you needed to diagnose the Opal / line change problem, and sorry the customer suffered any delay in getting the service up and running again - you know we push as hard as we can for things to get delivered as quickly as possible!! Hi Martin – agreed, many customers don’t realise that BT Wholesale will automatically disconnect broadband with any ISP if the wholesale provider of the telephone line is changed! Glad our team could help you with the details you needed to diagnose the Opal / line change problem, and sorry the customer suffered any delay in getting the service up and running again – you know we push as hard as we can for things to get delivered as quickly as possible!!

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